Warranty & Return Policy

At VANOS Rebuild Kits, we stand behind the products we sell and want customers to feel confident in their purchase. Because many of our products are precision automotive components and specialty tools, certain return and warranty restrictions apply.

Please review the policy below before opening, installing, or using any product.

RETURN ELIGIBILITY

WITHIN 14 DAYS OF DELIVERY

New, unopened, and unused eligible products may be returned within 14 days of delivery for a refund to the original payment method.

Returned products must:

  • Be unused and uninstalled.
  • Be in new, resalable condition.
  • Include all original packaging, components, hardware, instructions, and accessories.
  • Show no signs of installation, modification, contamination, damage, or use.

Original shipping charges are non-refundable.

15 TO 90 DAYS AFTER DELIVERY

Eligible products that are new, unopened, and unused may be returned between 15 and 90 days after delivery for store credit only.

No refunds to the original payment method will be issued after 14 days from the delivery date.

AFTER 90 DAYS

Returns are not accepted more than 90 days after the delivery date.

No refunds or store credit will be issued after 90 days.

VANOS REBUILD KIT RETURNS

Due to the nature of internal engine components and rebuild parts, VANOS rebuild kits are subject to additional return restrictions.

VANOS rebuild kits are not eligible for return once the packaging has been opened and the components have been installed, used, contaminated, or otherwise show signs of use.

To qualify for a return, a VANOS rebuild kit must be completely unused and returned in new, resalable condition with all original components and packaging.

Please verify engine compatibility and application before opening or installing your VANOS rebuild kit.

TIMING CHAIN LOCKING TOOL KITS

All timing chain locking tool kit sales are final.

Timing chain locking tool kits are not eligible for returns, refunds, or exchanges.

Please confirm that the tool kit is correct for your engine and application before placing your order.

OTHER NON-RETURNABLE ITEMS

The following products are non-returnable unless otherwise required by applicable law:

  • Timing chain locking tool kits
  • Opened or used VANOS rebuild kits
  • Installed or used automotive parts
  • Special-order products
  • Custom-made products
  • Clearance, closeout, or final-sale products
  • Products that have been modified or altered
  • Products damaged through improper installation or use
  • Products missing original components or packaging
  • International orders shipped outside North America

INSTALLED, USED, OR DAMAGED PRODUCTS

Automotive parts that have been installed, used, modified, contaminated, damaged, or improperly handled are generally not eligible for return.

We reserve the right to refuse any return that shows signs of:

  • Installation
  • Use or wear
  • Improper handling
  • Modification
  • Contamination from oil, grease, chemicals, or other substances
  • Improper installation
  • Missing components
  • Damage caused after delivery

Return eligibility will be determined after inspection.

VANOS REBUILD KIT 24-MONTH WARRANTY

VANOS Rebuild Kits branded VANOS rebuild kits carry a 24-month limited warranty against manufacturing defects beginning on the original date of purchase.

This warranty applies to defects in the materials or manufacturing of the components included in the rebuild kit.

The warranty does not cover damage or failure caused by:

  • Improper installation
  • Incorrect assembly
  • Installation on an incompatible engine or application
  • Failure to follow proper repair procedures
  • Incorrect timing or engine assembly
  • Improper use of tools
  • Contamination or lack of lubrication
  • Engine failure or damage unrelated to the rebuild kit
  • Modification of components
  • Abuse, misuse, racing damage, or neglect
  • Normal wear and tear
  • Damage caused by other failed engine components

A warranty claim does not guarantee replacement or reimbursement. Products submitted for warranty consideration may require inspection before a claim is approved.

PROFESSIONAL INSTALLATION RECOMMENDED

VANOS systems are precision engine components that require proper disassembly, assembly, engine timing, torque procedures, and specialized tools.

We strongly recommend that all VANOS rebuild kits be installed by a qualified, professional automotive technician or licensed mechanic experienced with BMW engine repair and VANOS systems.

Improper installation can result in VANOS malfunction, incorrect engine timing, engine damage, or component failure.

Damage caused by improper installation is not considered a manufacturing defect and is not covered under warranty.

12-MONTH VANOS REBUILD KITS BRANDED PRODUCT WARRANTY

Unless otherwise specifically stated, all other products sold under the VANOS Rebuild Kits brand carry a 12-month limited warranty against manufacturing defects from the original date of purchase.

This warranty does not cover normal wear, misuse, improper installation, modification, abuse, accident, contamination, or damage caused by other vehicle components.

BMW REPLACEMENT PART WARRANTIES

BMW replacement parts and other third-party manufactured replacement parts are covered by the applicable manufacturer's warranty, if any.

Warranty coverage, duration, requirements, and claim procedures vary by manufacturer.

VANOS Rebuild Kits does not determine or extend the warranty terms established by a third-party manufacturer.

If you have questions regarding warranty coverage for a particular BMW replacement part, please contact us before submitting a claim.

WARRANTY CLAIMS

If you believe a product has failed because of a manufacturing defect, please contact us at info@vanosrebuildkits.combefore returning the product.

Please include as much information as possible, including:

  • Your order number
  • Product purchased
  • Vehicle year, model, and engine
  • Description of the problem
  • Approximate mileage since installation
  • Photos or videos showing the issue, when applicable
  • Any diagnostic information that may help identify the problem

Additional information may be requested before a warranty claim can be processed.

Do not return a warranty product without first contacting VANOS Rebuild Kits.

WARRANTY RETURN SHIPPING

If a product needs to be returned to VANOS Rebuild Kits for warranty inspection, the customer is responsible for the cost of shipping the product back to VANOS Rebuild Kits.

We recommend using a trackable shipping service and properly insuring valuable shipments.

VANOS Rebuild Kits is not responsible for warranty returns that are lost, damaged, or misdelivered while being shipped back to us.

If a warranty claim is approved, VANOS Rebuild Kits will determine the appropriate remedy in accordance with the applicable warranty, which may include repair, replacement, or another reasonable resolution.

RETURN SHIPPING COSTS

For standard returns:

  • Customers are responsible for return shipping costs.
  • Original shipping charges are non-refundable.
  • Free shipping provided on the original order does not mean that return shipping is free.
  • The customer is responsible for properly packaging the returned product.
  • We strongly recommend using a shipping service that provides tracking.

VANOS Rebuild Kits is not responsible for returned products that are lost or damaged while in transit back to us.

RESTOCKING FEES

Approved returns may be subject to a restocking fee of up to 20%, depending on the product, manufacturer, packaging condition, and condition of the returned item.

Any applicable restocking fee will be deducted from the refund or store credit.

RETURN INSPECTION & REFUND PROCESSING

All returned products are subject to inspection before a refund or store credit is approved.

Once the return has been received and inspected:

  • We will determine whether the product meets the requirements of this Return Policy.
  • Approved refunds will be issued to the original payment method when applicable.
  • Approved returns outside the refund period may be issued as store credit.
  • Applicable shipping charges, restocking fees, or other non-refundable charges may be deducted.

Approved refunds are generally processed within 7–10 business days following inspection.

Your bank or credit card provider may require additional time before the refund appears on your account.

INCORRECT OR MISSING PRODUCTS

If you believe you received the wrong product or your order is missing an item, please contact us as soon as possible at info@vanosrebuildkits.com.

Please do not install or use an incorrect product.

We may request photos of the product, packaging, shipping label, or contents of the shipment to help resolve the issue.

DISCLAIMER

VANOS Rebuild Kits is not responsible for labor costs, diagnostic expenses, vehicle downtime, towing expenses, loss of use, damage to other vehicle components, or other incidental or consequential expenses associated with the installation, removal, failure, or replacement of a product, except where otherwise required by applicable law.

Warranty coverage applies only to the applicable product and does not constitute a warranty of the vehicle, engine, VANOS unit, or related components.

QUESTIONS

If you have any questions about a return, product warranty, installation requirements, or whether a product qualifies for warranty coverage, please contact us before returning the product.

Email: info@vanosrebuildkits.com

We are happy to review your order and help determine the appropriate next steps.